Home Online Casinos Party Poker Casino Review

Party Poker Casino Review

Rating for players from Australia: 9.1
9.2 Reputation
rating
Perfect
Reputation
Rating for players from Australia: 9.1
Perfect
Reputation
Author: Matej Novota | This review was last updated: 2020-05-15T00:00Z  

We've thoroughly reviewed Party Poker Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Party Poker Casino is related to other online casinos listed below, its rating is also influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Party Poker Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 13 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,943 black points in total, out of which 3,943 come from related casinos. You can find more information about all of the complaints and black points below.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that Party Poker Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Read more Read less
Residents from
Australia
Accepted
IP addr. from
Australia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+9)
Live Chat
Language
English (+8)
Email Support
Language
English (+8)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
ElectraWorks Limited
Established
2001
Withdrawal limit
€50,000  per month
Licensing Authorities
Gibraltar
Good
Australia
Perfect
Spain
Good
Interesting Facts
  • Medium sized international casino
Positives
  • Popular progressive jackpot slots
  • Good monthly withdrawal limits
  • Wide range of languages and currencies
  • Live chat support is available 24/7
  • Good reputation since it was established in 2001
  • Extensive collection of live dealer games
Negatives
  • No bonuses available for new players
  • Live chat is available only after registration

Complaints about Party Poker Casino and related casinos (13)

We have conducted extensive research on the web and as a result we have found following 13 complaints on Party Poker Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Party Poker Casino a Perfect reputation.

Perfect Casino Reputation
Complaints on related bwin Casino (Same management)
No reaction, good regulator
Black points: 3232 (1,616 for this casino)
The casino suspended the player's account and kept his winnings without any relevant proof.
The player won $30,000 and when he requested a withdrawal, the casino wouldn't let him withdraw his winnings and suspended his account. He had waited 7 days for the explanation and found out that his bank had returned the payment. The casino claimed that it was him, the player, who told the bank to reject the payment. They asked him to provide a proof, so he did. He asked the bank for a proof letter and sent it to the casino. The casino was still reaching for a decision and there is no further update on this case.
 
This complaint is from 9/2018
Disputed amount: $30,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 614 (307 for this casino)
The player's account was closed after a second withdrawal was made without a relevant reason.
The player was self-excluded but requested an account reactivation. The casino agreed, so they played and won not once, but twice in the row. There had been no issue with the first withdrawal of £3,000 but after the second request of a withdrawal, the casino blocked the player's account with the winning of £5,000 still on it. The player was told to wait for a reply from a responsible department but never received one. There was no response from the casino and the case remains unresolved.
 
This complaint is from 11/2016
Disputed amount: €5,000 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 279 (139 for this casino)
The player's winnings were on hold and her account was under the investigation.
The player won €769 and requested a withdrawal. After that, her account was suspended and under the investigation. The casino never provided any proof that Tatjana broke any rules of the casino and there was also no response to this complaint. The case remains open.
 
This complaint is from 9/2018
Disputed amount: €769.54 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 100 (50 for this casino)
The player's account was closed.
The player's account was previously closed at their request but they decided to play again and reopen it again. They made a formal request, which went through the appropriate channels and their account was reopened 24 hours later. Casino allowed the player to deposit but a few days later, the player got an email from the casino saying that they were closing their account permanently due to exclusion from Ladbrokes. The player requested their deposit funds back but we're not sure if they received them.
 
This complaint is from 7/2019
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 0
The casino confiscated the player's winnings and returned her deposit due to security reasons without any proof provided.
The player deposited €400 and played with a bonus. After she completed the wagering requirements, she had €3800 on her account and wanted to request a withdrawal. The casino sent her her deposit back due to "security reasons" and informed her that she woouldn' receive any more funds. The casino never provided any proof nor responded to the complaint and the case remains unresolved.
 
This complaint is from 9/2011
Disputed amount: €3,400 (bonus money)
Read more on: askgamblers.com
Read more
Show 4 similiar complaints with 993 black points in total (496 for this casino)
Failed self-exclusion
Black points: 1414 (707 for this casino)
The casino let the player deposit more money than he was allowed and he lost it all. Now he demands a refund.
The player had a £50 weekly deposit limit and sent a request for this to be raised, which should have taken 7 days according to the casino's responsible gaming terms and conditions. But before the end of that 7- day period, the player had been able to deposit a total of £5700 and withdraw £223 and then he self-excluded himself. Ever since then, the casino updated this term to be 24h. The player wants all his lost money back but the casino hadn't responded to the player since. The case remains unresolved.
 
This complaint is from 9/2015
Disputed amount: £5,427 (real money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 79 (39 for this casino)
Player complained about game freezing and delayed verification process.
While playing a game, the player started experiencing a technical glitch where the game just started to freeze. They tried to fix it with changing the server, but that didn't help. The player also complained that a day after they uploaded all the documents for their account verification, the casino informed them that they had one last day to finish their upload. No updates are available ever since then and the complaint remains unresolved.
 
This complaint is from 12/2015
Disputed amount: £132 (bonus money)
Read more on: askgamblers.com
Read more
Technical glitch
Black points: 39 (19 for this casino)
There was a technical glitch that happened twice in the row.
The player received a bonus round on a slot game and it froze, locked his balance and didn't work until the next day. When he received his funds back, he tried the same slot again and the same thing happened again. The customer support hasn't provided any information to the player on why this happened and it took them a long time getting the player's balance back to him, which is uncertain since the case hasn't been resolved.
 
This complaint is from 11/2015
Disputed amount: ?? (real money)
Read more on: askgamblers.com
Read more
Show 1 similiar complaints with 39 black points in total (19 for this casino)
Delayed payment, status unknown
Black points: 39 (19 for this casino)
Player couldn't request a withdrawal due to that option being blocked for them.
The player wanted to withdraw their winnings, but the option to make a withdrawal was blocked. They were informed by the casino to contact their customer care but every time they tried to do so, they couldn't get through. No further information was provided and the complaint remained unsolved.
 
This complaint is from 2/2016
Disputed amount: $100 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Party Casino (Same management)
No reaction, good regulator
Black points: 503 (251 for this casino)
Delayed verification and withdrawal process.
The player requested a withdrawal of $2,100 and had their account successfully verified when all of a sudden during a play, they got kicked out and their account got locked. When they contacted the support about it, they were told that their deposit hadn't cleared out yet and they were asked to provide screenshots of their bank statement which were to prove they made the deposit. Once that was sent, their account was to remain locked until everything was cleared out. We're not sure whether the player received their winnings or not. The complaint remains unsolved.
 
This complaint is from 7/2019
Disputed amount: $2,100 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 150 (75 for this casino)
Player's accounts were closed and the winnings confiscated.
The player's account was closed and his winnings were confiscated without any warning from the casino. Two other sister casinos also closed his account claiming he broke the terms and conditions but he was told to send documents for verification and if he would pass, they would pay him his winnings. He sent those right in, in the hope to receive his money. We're not sure whether the player was paid out at last or not.
 
This complaint is from 1/2020
Disputed amount: ?? (real money)
Read more on: thepogg.com
Read more
Failed self-exclusion
Black points: 19 (9 for this casino)
Failed self-exclusion.
The player deposited £30 and shortly after that, their account was blocked due to their registration at GAMSTOP. They complained about the casino allowing them to make the deposit. They also admitted to being self-excluded at one of the casino's sister site. No further details are available ever since then.
 
This complaint is from 5/2019
Disputed amount: £30 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Foxy Games Casino (Same management)
No reaction, good regulator
Black points: 1418 (709 for this casino)
Withdrawal declined.
The customer verified themselves with the casino and wanted to withdraw their balance but it was declined with the explanation that the customer had self-excluded themselves from the casino's sister site. The customer claimed their exclusion should have had expired by the time of their withdrawal. The casino didn't respond to this complaint.
 
This complaint is from 6/2018
Disputed amount: £7,000 (real money)
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Party Poker Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller €10 - €50,000
-
-
Skrill Skrill €10 - €50,000
-
-
PaySafeCard PaySafeCard €10 - €1,000
-
-
VISA VISA €10 - €1,000
-
-
Mastercard Mastercard €10 - €1,000
-
-
Trustly Trustly €10 - €10,000
-
-
Diners Club Diners Club €10 - €5,000
-
-
Maestro Maestro €10 - €1,000
-
-
Skrill 1-Tap Skrill 1-Tap €10 - €50,000
-
-
Instant Banking by Citadel Instant Banking by Citadel €10 - €800
-
-
Fast Bank Transfer Fast Bank Transfer €20 - €70,000
-
-
LuxonPay LuxonPay €10 - €50,000
-
-

Party Poker Casino Games

Slots
Roulette
Video poker
Bingo
Blackjack
Baccarat
Craps
Keno
Scratch cards

Party Poker Casino Game providers

Top 10 trusted casinos
Magic Red Casino
9.6
21 Casino
9.2
888 Casino
9.0
bCasino UK
8.4
PlayOJO Casino
9.3
Zodiac Casino
9.0
Billion Casino
8.4
Fun Casino
9.3
BGO Casino
9.0
mr.play Casino
8.9
Party Poker Casino
9.2/10
Perfect Reputation
Party Poker Casino
9.2/10
Perfect Reputation
Visit Casino